Our routing number is 081909722.

You may bring a reorder slip or request a reorder at any of our branches. You may also use the Re-Order Checks link under Correspondence in Mobile or Online Banking.

Keeping your info up to date is important. We need to have your current address, phone number and email address. You may request an address change through Mobile or Online Banking under Correspondence > Forms. Your email address can be updated under Preferences. You may also stop by one of our locations or give us a call. We will verify your identity and then make the requested changes.

You will need to bring your driver’s license reflecting your new name. We will ask that you and anyone on your account sign a new signature card for each affected account.

This you something you may set up with the company that is sending the deposit. You will need to provide the company with your routing number, account number, bank name and possibly a blank voided check or deposit slip. They will inform you of when you will receive your first direct deposit. If you would like assistance in setting up a direct deposit, simply call one of our customer service representatives.

You have two great options. Telephone Banking Is completely free and allows you to call to retrieve your balance as well as recent activity. To use Telephone Banking, call 1-618-965-2000. You will enter your full social security number. If this is your first time to call, you will also be asked to set-up a four-digit PIN to be used for Telephone Banking. Text Banking allows you to text or receive text alerts on your cell phone. FNB does not charge for Text Banking. However, you may wish to check with your mobile carrier to make sure that you will incur fees for testing on your cell phone plan. Please contact one of our customer service representatives if you are interested in either service.

Your security is of the utmost importance at FNB. We believe that the best defense against online criminals is for us to keep you as informed as possible. We offer a practical set of tips that can help you protect yourself against identity theft. For more information, simply visit our Fraud Prevention and Security page.

Should you need further assistance, please don’t hesitate to contact any of our Customer Service Representatives at any of our locations. Contact Us.

You should notify us as soon as possible in order to close your debit card. Contact Us.
TO REPORT LOST OR STOLEN DEBIT CARD AFTER BANKING HOURS CALL 1-877-226-2351.
If you use Mobile or Online Banking, you can temporarily block your debit card to prevent unauthorized use. Learn more view How to Block and Unblock Debit Cards.

New debit cards are mailed the second week of the month that the card is set to expire.

There are limits placed on all debit cards for you security. These limits are set per day. If you wish to adjust these limits temporarily or permanently, please Contact Us.

If you will be using your debit card while traveling from home, especially if you are traveling internationally, please Contact Us so that we may add a Travel Indicator to your card.

Simply bring your debit card into any one of our branches to change the Personal Identification Number.

The three-digit code shown on the back of your debit card lets merchants know that you’re physically holding the card when you make a purchase online or over the phone. It an extra level of security that helps prevent fraudulent transactions. This code is sometimes called a Card Security Code (CSC), Card Verification Data (CVD) or a Card Verification Value (CVV) among other terms.

Some merchants will preauthorize your debit card to ensure that it is a valid account. It is simply a hold on your account. This hold will remain until the merchant submits the actual amount of the transaction and it posts to your account. Once the actual payment posts, typically within 2-3 business days, the pre-authorization in the amount of $1.00 will come off you account.

Please Contact Us in order to file a claim against a transaction, deactivate your card and issue a new card to you. You can block your card through the Mobile App or Online Banking until you are able to contact us.

Go to the App store on an Apple device or the Google Play Store on an Android device and search for First National Steeleville. It’s a FREE App.

If you already use Online Banking, you will be able to simply log into the App using your Online Banking username and password. If not, click “Not enrolled? Sign up now.” What You'll Need 1. Your Social Security or Tax ID Number 2. Account Number to an account you own 3. Amount of recent transaction from account(account from #2) 4. Login Name you would like to use for online banking 5. Access to email address previously provided to First National Bank of Steeleville If you’d like some help getting set-up for Mobile Banking, feel free to Contact Us. Our Customer Service Representatives will be happy to help.

You will have the ability to view current balances & recent transactions, transfer funds between accounts, make mobile deposits, block and unblock your debit card, pay bills and much, much more. Learn more view Mobile App Overview.

After three invalid attempts, your login will be locked. To unlock your login credentials, please Contact Us.

Under Preferences, you will find options to change login name, change password, update email address and add account friendly names.

Let’s start with uninstalling and reinstalling the App. It’s possible you have an older version of the App that needs replaced.

Mobile Deposit allows you to take a picture of the front and back of checks drawn on a United States financial institution to deposit into your eligible checking, savings, or Money Market Account via our Mobile Banking app.

At FNB Steeleville we’re dedicated to protecting your personal information. We use a variety of technologies that help ensure our products and services remain secure, including login credentials and data encryption.

You will need a checking, savings or Money Market Account and be enrolled in Internet Banking with our Mobile Banking applications downloaded to your mobile device with the ability to receive text messages and picture taking.

Simply log into the App, tap the Mobile Deposit icon and you’re ready to get started. Learn more view Getting Starting with Mobile Deposit.

Checks made payable to the account owner or joint owners that have been properly endorsed with “FNB Steeleville Mobile Deposit Only” and the owner’s signature.

• No 3rd party checks • No jointly payable checks unless both parties are joint owners on account • No stale-dated checks • No returned or re-deposited items • No rebate checks • No altered checks • No previously submitted checks • No foreign checks • No Bonds

Sign the back of the check as usual add the phrase “For Mobile Deposit Only – FNB Steeleville” or check the Mobile Deposit box if one is shown on the back of the check and add “FNB Steeleville”. If the endorsement is incomplete, the mobile deposit will be rejected.

No. A deposit slip is not necessary.

For security reasons there are limits on deposits using Mobile Deposit. These limits vary. Contact Us for more information.

For security reasons there are limits on deposits using Mobile Deposit. These limits vary. Contact Us for more information.

Cutoff time for submitting deposits is 4:00 PM Central Time (Monday through Friday excluding Holidays).

This is a free service offered by First National Bank of Steeleville. The Bank may change the fees for use of Mobile Deposit at any time. For more information see the Mobile Deposit User Agreement. Message and data rates may apply. Please check with your communications service provider for access rates, texting charges, and other applicable fees.

Upon your receipt of a confirmation from FNB that we have received an image that you have transmitted, you should mark the item as “Electronically Presented”, “VOID”, or otherwise render it incapable of further transmission, deposit, or presentment. You should retain the check for at least 7 calendar days from the date of the image transmission. After 7 days, you should destroy (shred) the check that you transmitted.

You can only mobile deposit one check at a time. If you have two or more checks, you will need to submit each check separately.

If the check is returned for insufficient funds, it will be handled in the same manner as a check deposited at a branch. The amount of the returned check will be debited from the account it was deposited to.

Mobile Wallet is a way to carry your debit card information in a digital form on your mobile device. Instead of using your physical plastic debit card to make purchases, you can pay with your smartphone, table or smartwatch.

(1) Download or open the mobile wallet app for your device. Use Apple Pay ®, Google Pay ® or Samsung Pay ®. (2) Add your FNB Debit Card information to the mobile wallet. (3) Authenticate your device and card by receiving a onetime passcode via text or email. (4) When you check out at participating merchants, access the mobile wallet and choose your debit card. If you are making an in-store purchase, just hold your mobile device up to the terminal.

The Wallet has certain security features and procedures to protect you against unauthorized use.

You can enroll online from our Home Page by clicking Online Banking and then finding the link “Not enrolled? Sign up now.” What You'll Need 1. Your Social Security or Tax ID Number 2. Account Number to an account you own 3. Amount of recent transaction from account(account from #2) 4. Login Name you would like to use for online banking 5. Access to email address previously provided to First National Bank of Steeleville If you’d like some help getting set-up for Online Banking, feel free to Contact Us. We’re happy to help.

Go to the App Store on an iPhone device or Google Play on an Android device to download our free Mobile Banking App. You will then be able to enroll. If you’re already using Online Banking, you will simply login using the same username and password.

Once you are locked out, you will need to contact a Customer Service Representative to be reset. Contact Us. We will assist you in gaining access back into your Online Banking.

You have two options: you may receive a text or email.

Should you have any questions or you would prefer to have assistance with your Online Banking login, please don’t hesitate to contact our Customer Service Representatives at any of our locations. They’ll be happy to help.

It is our commitment to keep your accounts safe. The login authentication procedures used for each login comply with the best industry practices on how to protect you and your information.

Contact Us if you would like access to external funds transfers. We will set it up so that you will be able to transfer funds between the accounts you wish. Learn more view How to Use External Funds Transfer.

From the Account Summary screen, click on the Account that you’d like access to eStatements for. Under Account Summary Options, select View Statements. Accept the eStatement Agreement. You’ll have access to eStatements and paper statements will no longer be generated. Learn more view Getting Started with eStatements.

From the Account Summary screen click on the Account that you’d like to view the eStatement for. Under Account Summary Options, select View Statements.

You can export transaction history to Quickbook ®, Quicken ®, MSMoney® or in a comma delimited format.

Under Preferences, you will find options to change login name, change password, update email address and add account friendly names.

A secondary user is an individual that you choose to setup with login credentials to gain access to some or all of your accounts that you view online. You may choose whether you would like them to able to view specific accounts, have the ability to transfer between FNB accounts, view eStatements and use BillPay. If you are interested in having a secondary user(s), please Contact Us to get started.

There are a couple of tutorials on our website you might want to check out. Click here for a list of tutorials.

Chip-Enabled Debit Card FAQ

Q: What is a chip-enable card?
A: Chip cards make use of microchip technology, which adds a new layer of security to your card transactions. Each card has a small, square embedded computer check making your in-person debit card transactions safer from criminal hacking and data theft.

Q: What are the benefits of chip technology?
A: The biggest benefit is that each transaction is approved using a unique encrypted authentication code making it far more difficult for unauthorized users to copy or access your card information.

Q: Are there any restrictions on where chip-enable cards can be used?
A: You may use your chip card anywhere that accepts Mastercard. At chip-enabled terminals, insert your card to complete the transactions. At terminals that are not chip-enabled, you will still be able to swipe the card to complete the transaction.